Public Health

211 Call Center


To promote, ensure, and improve the health and wellness of the community by connecting people and services

2-1-1 is connected to nearly every service in the state including government agencies, food pantries, career services, after-school programs, affordable childcare, counseling services, medical and mental health assistance, eldercare, housing assistance, disaster relief, and many other state and local resources.

Dial 2-1-1

See how 2-1-1 could help you!
Available 24 hours a day, 7 days a week
Service is completely free


2-1-1 can answer questions like the following:

  • Where can I find quality childcare at an affordable price?
  • Without health insurance, how can my child see a doctor?
  • Where can I find affordable counseling services?
  • How will I care for my aging parent?
  • Where can I go to escape an abusive relationship?
  • Who can help my brother and our family deal with his drug problem?

2-1-1 cannot help with the following:

  • Life-threatening medical, police, or fire emergencies. If you have an immediate crisis, call 911
  • Financial assistance cannot be provided, however, we may direct you to agencies in the community that might be able to help you.

Looking to be included in the resource database for 2-1-1?

Organizations wishing to be included in the resource database for the 2-1-1 Texas Rio Grande Area Information Center (RG AIC) must:

  • Meet one or more of the inclusion criteria (see document below: Policy - Inclusion Exclusion Criteria) AND
  • Complete and submit a completed Organization/Program Form to the Supervisor of Rio Grande Region Area Information Center.
  • Inclusion-Exclusion Criteria
  • 2-1-1 Application

Dial: 211 or toll-free 1 (877) 541-7905
Fax: 915-212-0166

Alternate number:
(915) 212-6631
Out of State:
1 (800) 644-1917
[email protected]