Effective October 30, 2023 the One Stop Shop hours have changed, please see Hours of Operation.
Committed to helping our City reach these goals by efficiently and effectively providing direct services to El Paso's businesses, residents, visitors, and development and construction community, including planning and land development, building permitting, inspection and safety, business licensing, special event permitting, and pre-development consultation assistance.
The City of El Paso’s One Stop Shop is designed to better serve the public with their licensing and permitting needs by consolidating land development, licensing, and permitting assistance into a single location.
The One Stop Shop is the primary intake point for land development, building permits, and most business licenses. It also serves as a primary payment location for all building and over-the-counter construction permits, as well as most other City applications and licenses.
Representatives from the Planning and Inspection Department, as well as other City departments involved in the development and licensing process, are available at our information counters to answer questions and offer guidance and assistance during the design, review, and inspection phases of the development process.
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The City of El Paso has adopted the 2021 International Building Codes, together with the 2020 National Electrical Code. Starting October 1st, 2023, the 2015 International Building Codes will no longer apply or be accepted. The codes and their local amendments are:
Get in Line Before You Arrive
811 Texas Ave. El Paso, Texas 79901(915) 212-0104[email protected]Fax: (915) 212-0105
Effective Oct 30 2023
Call Center Hours:Mon - Thur 7:00 a.m. - 5:30 p.m.Fri 8:00 a.m. - 11:30 a.m.
Lobby Hours:Mon - Thur 8:00 a.m. - 5:30 p.m.Fri 8:00 a.m. - 11:30 a.m.
Commercial Permits Issued
Residential Permits Issued
Phone & Walk-in Customers Served at our One-Stop Shop
For all other questions: Please call (915) 212-0104 or send an email to [email protected].