Effective October 30, 2023 the One Stop Shop hours have changed, please see Hours of Operation.
The City of El Paso regulates telecommunication facilities in the ROW in Chapter 15.10 of the Municipal Code and provides additional information on the application process, fees, insurance and more.
Before submitting an application, the Network Provider must submit all required documentation, such as:
General Liability Insurance in the amount of $6,000,000 must be provided with the application. This amount breaks down to $1,000,000 plus $5,000,000 umbrella.
Additional information can be found in Article XIII of Chapter 15.10 and Section 15.08.130(D) of the Municipal Code.
The City may permit the installation of a new node support pole within residential districts when the following requirements below are met:
A Performance Bond in the amount of at least $25,000 for each multiple of five (5) attachments, prorated based on the number of attachments, must be submitted to the City up to 30 days after permit issuance. This can be emailed to [email protected].Additional information can be found in Article XII in Chapter 15.10 of the Municipal Code.
After the Small Cell Wireless Facility Permit has been reviewed, additional permitting may be required.NOTE: Providers will not be able to move forward in the process until the small cell permit is issued.Based on review comments that will be provided to the applicant, applicants may be required to contact the Building Permit Division and Streets and Maintenance Department to finalize the permitting process. An inspection with the Building Permit Division must be scheduled after installation to finalize the process.
Building PermitsContact the One Stop Shop for Building Permits and Inspections at (915) 212-0104 for inspections and/or questions.
Streets and Maintenance- Pavement Cut Program- Traffic Control PermitContact (915) 212-0151 for inspections and/or questions.
Non-refundable application fees will be paid at the time of submittal through theCitizen Access Portal. When ready to issue, pro-rated rental rates will be due and will be billed January 1 thereafter.
Annual Rental Rates:$20 annually per service pole. Collocation of network nodes on Municipal owned service poles.
Annual Rental Rates:$250 annually per network node side, with an annual adjustment.
Annual Rental Rates:$28 monthly per network node side, not to exceed network provider's monthly aggregate networks.