Planning & Inspections

Shared Use Mobility Devices

Share Use Mobility Devices are an emerging technology that may help address the first-mile/last-mile alternative mode of transportation, offering a convenient, eco-friendly, and alternative mode of local transportation. The rules and regulations establish standards aimed at the operation, parking, and safety of pedestrians and riders.



Report an Issue

To report any issues of an improperly parked device, devices impeding access to building entrances or sidewalks, encroachments on ADA accessibility, or any other problems, violations, or comments, you may contact the device provider directly:

As stated in the Rules and Regulations, improperly parked devices or issues concerning devices must be addressed within two (2) hours of the provider receiving the notice during weekdays and twelve hours on evenings, weekends, and holidays.

Shared Use Mobility Device concerns can also be reported to the City of El Paso through 3-1-1. Information received through citizen reporting will help address issues, inform necessary changes or updates to better regulate this new technology.

Use of a helmet is encouraged. When riding near streetcar tracks, the El Paso Streetcar encourages you to be streetcar safe. STOP. LOOK. LISTEN.

Additional Operation Rules

  • Devices may operate seven days a week. Operating hours shall be limited to 6:00 a.m. to 9:00 p.m.
  • Riders must always yield to pedestrians. When utilizing sidewalks where pedestrians are present, riders shall maintain a low rate of speed and provide an audible signal when passing such pedestrians.


  • Riders may not use mobile phones while operating a device.
  • Riders must use bike lanes when available.
  • If ridden on a sidewalk, riders must maintain a distance of two feet from all pedestrians.
  • Riders must obey all state and city traffic laws.