Shared Use Mobility Devices are an emerging technology that may help address the first-mile/last-mile alternative mode of transportation. In an effort to understand this new technology, the City of El Paso has created a pilot program to allow the City to evaluate the operation of these devices and propose rules and regulations to ensure a safe, equitable, and alternative mode of local transportation. The rules and regulations establish standards aimed at the operation, parking, and safety of pedestrians and riders.
To report any issues of an improperly parked device, devices impeding access to building entrances or sidewalks, encroachments on ADA accessibility, or any other problems, violations, or comments, you may contact the device provider directly:
As stated in the Rules and Regulations, improperly parked devices or issues concerning devices must be addressed within two (2) hours of the provider receiving the notice during weekdays and twelve hours on evenings, weekends, and holidays.
Shared Use Mobility Device concerns can also be reported to the City of El Paso through 3-1-1. Information received through citizen reporting will help address issues, inform necessary changes or updates to better regulate this new technology.
Use of a helmet is encouraged. When riding near streetcar tracks, the El Paso Streetcar encourages you to be streetcar safe. STOP. LOOK. LISTEN.
Glidesupport@glideyourcity.com(915) 502-0086Visit www.glideyourcity.com for more information.
Blue Duck1 (833) 258-3382(915) 261-9774Visit https://www.flyblueduck.com/connect/ for more information.
Spinsupport@spin.pm1 (888) 249-9698Visit https://www.spin.app/ for more information.