Police Department

Report A Crime

Report Online

Quickly and easily report non-emergency issues online. Note: Filing a false report is a crime.

Remember to always dial 9-1-1 for emergencies or crimes in progress!

  • Abandoned Vehicle: Report a Motor Vehicle that has been left abandoned for longer than 5 days. Motor vehicles can be a car, truck, motorcycle or moped.
  • Auto Inspection Request: Schedule an Inspection for vehicle Identification and 68-A inspections.
  • Code Watch: Request for extra patrol of a person's home when someone is experiencing suspicious activity or going out of town.
  • Report Anonymously: Tip411 allows you to anonymously report suspicious activity, drug activity, violence, and other crimes.

For all of the other non-emergency issues report and submit online through the:
Crime Reporting Form

Report By Phone

Report non-emergency issues by phone. If you need to have a police officer dispatched to your location immediately, if someone is injured, or if you have any emergency situation, call 911. This includes any crime still in progress or where the report you want to make has any type of evidence to be collected.

Criteria for a non-emergency report:

  • This is not an emergency.
  • No one has been injured.
  • This incident occurred within the El Paso City limits.
  • This did not occur on a state freeway.

If you meet the criteria for a non-emergency report call (915) 832-4436 during business hours, Monday through Friday. A police officer will NOT be dispatched to your location and reports that contain evidence will not be taken on the call. Filing a false police report is a crime. Please have the following necessary information ready before making the report:

  • Address of the incident
  • Your identifying information (such as: driver’s license, SSN, ID, cause numbers)
  • Serial numbers for any missing items of property
  • Information an investigator may use to contact you

Reports that can be reported by phone

  • Criminal Mischief
  • Credit Card Abuse
  • Theft
  • Harassment/Threats
  • Lost/Stolen Property
  • Graffiti
  • Simple Assault
  • Indecent Exposure
  • Fraud/Forgery
  • Traffic Accidents (Must have occurred within the last ten days, under $1000 in damage, and no injuries)

Reports not taken by phone (call 911)

  • Burglary of Habitation
  • Family Violence
  • Burglary of Vehicle
  • Unauthorized Use of Motor Vehicle

Reporting FAQs

Can I report a Hit and Run Accident online?

Unfortunately, you cannot report a hit and run incident online. You should report hit and run accidents on the telephone at (915) 832-4436 within the first 10 days after they occur.

What to do if I don’t see the type of report that I need to file?

Please call the Non-Emergency line at (915) 832-4400, or proceed to your closest police station to report the incident.

What information is needed in the report? 

During the review process, if there is a question regarding a report that was submitted, an EPPD employee will contact the person who submitted the report via email for more information. The facts below are needed to gather the victim information, location, items, time, and summary of the elements of the offense:

  • Who - The victim is the person who the incident has happened to.
  • What – This identifies what is damaged, lost or stolen.
  • When - This is the timeframe of when the offense occurred.
  • Where - The offense location is used to determine jurisdiction.
  • How - This is a narrative explaining the Who, What, When and Where. This should explain how the offense happened.

What do I do once the report is submitted?

Please wait for an email response in the next few days; which will provide the case number for the report, or will provide further instructions should the information not meet the qualifications for an online report.

What do I do once I receive a case number? 

The emailed response will also provide instructions on how to request a copy of a report. If you need to follow up with an investigator, you may contact the Regional Command Center in your area for more information.

What if I submitted my report and forgot to add something?

You will receive the case number via the email that was used to submit the report. Should you need to add more information, and you have not yet been in contact with an investigator, you may reply to the email to provide the supplemental information. If a detective or other EPPD investigator has contacted you about your report, please provide the additional information directly to them.

What if I have submitted my report and I still have questions that need to be answered?

You may contact the Records Division at (915) 212-4267 to inquire the status of the report request, or for information on obtaining a copy of the report. You should direct any questions regarding the investigation the detective assigned to the case.

Can I file a report on an incident that took place in El Paso County, but not the City of El Paso?

No; although the incident took place within the County limits, only reports that occurred within the City limits can be filed with the EPPD.

Can I file a report for an incident outside of the City of El Paso limits?

Only if you are reporting an incident involving Identity Theft. The report will be filed for documentation purposes, and you will still need to contact the law enforcement agency where your identity is being used, for possible investigation. EPPD will not investigate.

How can I get a copy of my police report? 

Once your report has been reviewed and approved, you will receive an email message providing you with a case number, and instructions on how to obtain a copy of the report.

Why was the report I submitted online rejected?

The information submitted did not meet certain requirements. The submitter will receive an email informing them of the reason. A few reasons reports made online can be rejected are:

  • It was determined the report had been submitted several times and only one report is needed.
  • The victim did not respond in 72 hours to requested information, therefore the report was rejected.
  • The incident requires a Police Officer because it was one of the following:
    • Family Violence
    • Physical Evidence is to be collected.
    • Theft of Vehicle, Burglary (Vehicle, Habitation, or Business)