Planning & Inspections

Committed to helping our City reach these goals by efficiently and effectively providing direct services to El Paso's businesses, residents, visitors, and development and construction community, including planning and land development, building permitting, inspection and safety, business licensing, special event permitting, and pre-development consultation assistance.

One-Stop Shop

The City of El Paso’s One Stop Shop is designed to better serve the public with their licensing and permitting needs by consolidating land development, licensing, and permitting assistance into a single location.

The One Stop Shop is the primary intake point for land development, building permits, and most business licenses. It also serves as a primary payment location for all building and over-the-counter construction permits, as well as most other City applications and licenses.

Representatives from the Planning and Inspection Department, as well as other City departments involved in the development and licensing process, are available at our information counters to answer questions and offer guidance and assistance during the design, review, and inspection phases of the development process.

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Building Code Updates

The City of El Paso has adopted the 2021 International Building Codes, together with the 2020 National Electrical Code. Starting October 1st, 2023, the 2015 International Building Codes will no longer apply or be accepted. The codes and their local amendments are:

Before You Arrive, Check the Wait Times

Service Wait Time

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Last Updated:

Hours of Operation

Effective Oct 30 2023

Call Center Hours:
Mon - Thur 7:00 a.m. - 5:30 p.m.
Fri 8:00 a.m. - 11:30 a.m.

Lobby Hours:
Mon - Thur 8:00 a.m. - 5:30 p.m.
Fri 8:00 a.m. - 11:30 a.m. 

51K

Performed Inspections

697

Commercial Permits Issued

1.3K

Residential Permits Issued

55K

Phone & Walk-in Customers Served at our One-Stop Shop

Interactive Maps

Questions

  • When do I need a permit? A permit is required to construct, enlarge, alter, repair, move, demolish or change the occupancy of a building or structure within the City of El Paso's jurisdiction. View a full list of details here.
  • How do I submit plans? Utilize the bins provided outside the One-Stop Shop located at 811 Texas Ave. (Please do not leave cash or checks in bins outside the One-Stop Shop.)
  • How do I submit plans electronically? Visit the Citizen Access Portal.
  • How can I pay online? Visit the Citizen Access Portal.
  • Where do I pick up plans? Send an email to [email protected] or call the One-Stop Shop at (915) 212-0104.
  • How do I renew licenses or permits? Email [email protected] or call the One-Stop Shop at (915) 212-0104.

For all other questions: Please call (915) 212-0104 or send an email to [email protected].