Office of Title VI & ADA (Accessibility)

Americans with Disabilities Act (ADA)

The Americans with Disabilities Act (ADA) is a federal civil rights law that prohibits discrimination against people with disabilities in everyday activities. The ADA prohibits discrimination on the basis of disability just as other civil rights laws prohibit discrimination on the basis of race, color, sex, national origin, age, and religion. The ADA guarantees that people with disabilities have the same opportunities as everyone else to enjoy employment opportunities, purchase goods and services, and participate in state and local government programs.

A person with a disability is someone who:

  • has a physical or mental impairment that substantially limits one or more major life activities,
  • has a history or record of such an impairment (such as cancer that is in remission), or
  • is perceived by others as having such an impairment (such as a person who has scars from a severe burn).

ADA Grievance Procedures

Find information on the process of submitting ADA issues as they relate to facilities, programs, and services owned or operated by the City of El Paso.

View Procedures

ADA Accessibility Improvement Program

Provides an opportunity for El Paso residents to request small ADA accessibility improvements in City property and small sidewalk improvements in City right-of-way to increase accessibility and enhance the quality of life of all residents.

Learn More

ADA Transition Plan

The transition plan addresses accessibility gaps in the City's existing facilities and services over a period of time until full compliance is reached.

View Plan

ADA Compliance Efforts

The City is committed to ensuring accessibility for all by actively identifying and addressing barriers in public facilities, programs, and services through a detailed Transition Plan. ADA compliance is integrated into the permitting and inspection process for new construction and renovations, and property owners are required to maintain safe sidewalks and curbs. The City also conducts self-evaluations of its facilities and works closely with citizens and private entities to resolve accessibility issues and promote equitable access throughout the community.

View Compliance Efforts