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311 Add to Home Screen

The new EP 311 web app has launched! We have been working hard to create a brand-new experience to better serve our community Learn More

Add to Home Screen

Quick Access to EP311: Add to Your Mobile Home Screen

Add EP311 to Home Screen

Need fast access to City of El Paso services? You can make EP311 just a tap away by adding it to your mobile home screen. This quick guide will show you how to create a shortcut on mobile devices in 6 easy steps using Chrome, Firefox, or Safari browsers, no apps to download, just instant access whenever you need it!

Google Chrome (Android)

  1. Open Google Chrome.
  2. Go to https://ep311.elpasotexas.gov/
  3. Tap the ⋮ (three dots) menu in the top-right corner.
  4. Select “Add to Home screen.”
  5. Choose a name (e.g., “EP311”) and tap Add.
  6. The EP311 icon will appear on your home screen.

Firefox (Android)

  1. Open Firefox.
  2. Go to https://ep311.elpasotexas.gov/
  3. Tap the ⋮ (three dots) menu.
  4. Select “Add to Home screen.”
  5. Tap Add to confirm.
  6. Shortcut now appears on your home screen.

Safari (iPhone/iPad)

  1. Open Safari.
  2. Go to https://ep311.elpasotexas.gov/
  3. Tap the Share icon (square with an arrow ⬆️).
  4. Scroll down and tap “Add to Home Screen.”
  5. Edit the name if desired and tap Add.
  6. EP311 now appears as an icon on your home screen.

Google Chrome or Firefox (iPhone/iPad)

  1. Open Chrome or Firefox.
  2. Go to https://ep311.elpasotexas.gov/
  3. Tap the Share icon at the bottom of the screen.
  4. Scroll down and tap “Add to Home Screen.”
  5. Customize the name (e.g., “EP311”) and tap Add.
  6. The EP311 shortcut will appear on your home screen for one-tap access.