• 2-1-1 is a free, easy to use phone number available 24 hours a day, 7 days a week staffed by trained professionals.
  • 2-1-1 is connected to nearly every service in the state including government agencies, food pantries, career services, after-school programs, affordable childcare, counseling services, medical and mental health assistance, eldercare, housing assistance, disaster relief and many other state and local resources..
  • Callers are referred to the best place in their community to get the help they need.
  • 2-1-1 can answer many questions:
    • Where can I find quality childcare at an affordable price?
    • Without health insurance, how can my child see a doctor?
    • Where can I find affordable counseling services?
    • How will I care for my aging parent?
    • Where can I go to escape an abusive relationship?
    • Who can help my brother and our family deal with his drug problem?
  • 2-1-1 is not for life-threatening medical, police and fire emergencies.
    If you have an immediate crisis, call 911
  • 2-1-1 does not provide financial assistance, however we may direct you to agencies in the community that might be able to help you.

Click Here to Learn More About How 2-1-1 Could Help You!



211 Texas Rio Grande Area Information Center

5115 El Paso Drive
El Paso, TX 79905
Dial: 2-1-1
or toll free 1-877-541-7905
Fax: 915-212-0166

Alternate number

Out of State:



To promote, ensure, and improve the health and wellness of the community by connecting people and services

211 Quick Links

Agencies -
Inclusion/Exclusion Forms