Departments
City of El Paso

For detailed department descriptions and contact information select a department from the list below. To better understand the City's structure, view this City of El Paso Organization Chart (PDF).

 



Quick links to:


Administration

Health & Safety

Transportation & Economic Development

Quality of Life Services

Development & Infrastructure Services

Financial & Administrative Services

Administration


Boards and Commissions

City Boards and Commissions are the underpinnings of this process in our community - they are how our community navigates the daily and weekly decisions that make El Paso run smoothly and to become the kind of community we all want. Citizen advisory boards and commissions are critical to maintaining communication, local standards, municipal planning and the direction the City of El Paso takes in providing these services.
Website: http://www.elpasotexas.gov/muni_clerk/default_boards.asp

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City Attorney

The City Attorney's Office provides legal representation in various aspects of law as it relates to the best interest of the City of El Paso and its citizens. The Offices represent the City in all litigation, and it acts as legal advisor to the Mayor and City Council, the City Manager, 33 City departments and 58 boards, committees and commissions.
City Attorney: Charlie McNabb
Phone: (915) 541-4550
Fax: (915) 541-4710
Visit or Mail Us At: 2 Civic Center Plaza
9th Floor
El Paso, TX 79901
Website: http://www.elpasotexas.gov/city_attorney/

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Internal Audit

The Internal Audit Department provides independent, objective assurance and consulting services designed to add value and improve the City of El Paso’s operations. The Internal Audit Department helps the management team of the City of El Paso accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes.
City Auditor: Edmundo S. Calderon, CIA, CGAP
Phone: (915) 541-4402
Fax: (915) 541-4446
Visit or Mail Us At: 2 Civic Center Plaza
7th Floor
El Paso, TX 79901
Website: http://www.elpasotexas.gov/audit/

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City Council

Shortly after taking office in June 2005, the Mayor and City Council embarked on a strategic planning process to articulate and define its policy priorities for El Paso. Their vision and blueprint for this community is as follows:

  • Fiscal Policy: To ensure long-term financial stability and sustainability of City government services.
  • Customer Service: To become a high performing, costumer-focused organization.
  • Citizen Involvement: To facilitate opportunities for citizens to be involved in local government.
  • Transportation: To become the lowest car dependent city in the Southwest.
  • Community Development: To become the most livable in the U.S. and be recognized as an international city.
  • Economic Development: To become the city with the lowest unemployment rate and the highest per capita wages in the U.S.
Phone: (915) 541-4000
Visit or Mail Us At: 2 Civic Center Plaza
10th Floor of City Hall
El Paso, Texas 79901
Website: http://www.elpasotexas.gov/government.asp

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City Manager

By City charter, approved on February 7th, 2004, the City of El Paso operates under a council-manager form of government. This system combines the strong political leadership of elected officials, in the form of City Council, with the strong managerial experience of an appointed local government manager. All power is concentrated in the elected council, which hires a professionally trained manager to carry out its directives and oversee the delivery of public services.
City Manager: Joyce Wilson
Phone: (915) 541-4844
Fax: (915) 541-4866
Visit or Mail Us At: 2 Civic Center Plaza, City Hall
10th Floor
El Paso, TX 79901
Website: http://www.elpasotexas.gov/city_manager/

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Mayor

My yardstick for El Paso's progress is based on Economic Development. One of the early successes of this administration was the regional economic summit, with united the community, enabling to strive toward common goals. For the first time in El Paso's history, we have a lyceum consisting for advisory cabinets for Manufacturing, Medical, Military and Defense, "Next Generation" Economy, Tourism and Transportation. I must compliment all the volunteer experts, representing the best and the brightest minds of our community, for donating their time and expertise. It is my vision that the cabinets will focus the community's energies on these areas and set our road map to success: a better El Paso for our children and grandchildren.
Mayor: John Cook
Phone: (915)541-4145
Fax: (915)541-4501
Visit or Mail Us At:

2 Civic Center Plaza
10th Floor of City Hall
El Paso, Texas 79901

Website: http://www.elpasotexas.gov/mayor/

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Health & Safety


Public Health

The Public Health department promotes, ensures, and improves the health and wellness of the El Paso, Texas community. The department accomplishes this by providing essential services and programs; these include tuberculosis (TB) testing and control, sexually transmitted diseases (STD) testing and control, dental services, immunizations, WIC services, animal services and food inspection. Other important services include health education, public health laboratory, 2-1-1 information and referral helpline, and public health preparedness.
Director: Dr. Robert Galvan
Phone: (915) 771-5702
Fax: (915) 771-5729
Visit or Mail Us At: 5115 El Paso Drive
El Paso, Texas 79905
Website: http://www.elpasotexas.gov/health/

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Police Department

The El Paso Police Department (EPPD) is a dynamic and progressive organization that is proud to serve the citizens of el Paso. The Department is dedicated to the safety of the community and strives to provide quality services with great integrity. With a sworn staff of 1,091 officers and 350 civilian employees, the Department has worked diligently and successfully to maintain El Paso's ranking as the 2nd Safest City in the United States.
Chief of Police: Gregory K. Allen
Phone: (915) 564-7000
Visit or Mail Us At: Police Headquarters
911 North Raynor Street
El Paso, TX 79903
Website: http://www.elpasotexas.gov/police/

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Fire Department

The El Paso Fire Department is the primary city agency responsible for responding to and mitigating incidents involving fire, aircraft accidents, medical emergencies, hazardous materials incidents, building explosions, search and rescue events, and water rescues. We also support other agencies such as the police department, health department when needed for other types of emergencies such as bomb threats.
Chief of Fire: Roberto Rivera
Phone: (915) 771-1000
Fax: (915) 771-1023
Visit or Mail Us At: 8600 Montana
El Paso, TX 79925
Website: http://www.elpasotexas.gov/fire/


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Municipal Clerk/Court

Municipal Clerk's Office is comprised of the City Clerk division. Records & Archive division and Municipal Court Administration division.

City Clerk has six primary functions: Repository of City Council actions, Recording of City Council meetings, Management of City Elections Processes, Archives and Records Management, Board appointments and Municipal Court of Appeals.

The El Paso Municipal Court is a court of record with jurisdiction over Class C misdemeanors and civil parking citations issued within the city limits. The El Paso Municipal Court of Appeals hears appeals filed from the EL Paso Municipal Courts. Municipal Court has five locations throughout the community to serve the public, expanded operating hours, Monday through Friday, a 24/7/365 day warrant operation, 5 Courts, 2 Arraignment courts and 1 Appellate court.
City Clerk: Richarda Duffy Momsen
Phone: (915) 541-4127
Fax: (915) 541-4306
Visit or Mail Us At:

2 Civic Center Plaza
2nd Floor of City Hall
El Paso, Texas 79901

Website: http://www.elpasotexas.gov/muni_clerk/default.asp
 
 



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Transportation & Economic Development

El Paso International Airport

El Paso International Airport, the gateway to West Texas, Southern New Mexico and Northern Mexico, provides airline passenger services, air cargo, and general aviation services. The airport is favored with abundant land (nearly 7,000 acres) and beautiful flying weather.
Director: Patrick T. Abeln
Phone: (915) 780-4700
Visit or Mail Us At: El Paso International Airport
6701 Convair Road
El Paso Texas 79925
Website: http://www.elpasointernationalairport.com/

Sun Metro

Sun Metro offers Fixed Route and Paratransit bus service within the El Paso city limits, portions of El Paso County and throughout the City of Sunland Park, New Mexico. Job Express is another service of Sun Metro to support those individuals transitioning from welfare to work by providing transportation to job training, education, employment and childcare destinations.
Director: Tim Omick
Phone: (915)533-1220
Fax: (915) 534-5816
Visit or Mail Us At: 700-A San Francisco
El Paso, TX 79901
Website: http://www.elpasotexas.gov/sunmetro/

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Economic Development

The Economic Development Department works closely with economic development partners in the El Paso community to facilitate and support workforce development, to recruit new business and to retain and expand existing businesses. The Department also provides support services to the El Paso Regional Economic Development Corporation, (REDCO), in the attraction of new business entities to the City of El Paso.
Director: Kathryn Dodson
Phone: (915) 541-4670
Fax: (915) 541-1316
Visit Us At: 2 Civic Center Plaza
1st Floor
El Paso, TX 79901
Website: http://www.elpasotexas.gov/econdev/

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Foreign-Trade Zone No.68

Foreign-Trade Zone No.68 promotes the Foreign-Trade Zone program on a national and international basis to encourage greater participation in the FTZ program and attract new economic activity through El Paso's ports of entry, as well as to direct the operation of the FTZ program in partnership with qualified firms to reduce transaction costs for international commerce; and provide oversight of FTZ firms to ensure compliance with federal regulations and avoid Customs fines or penalties.
Manager: Jose I. Quinonez, Jr.
Phone: (915) 771-6016
Fax: (915) 772-2491
Visit Us At: 501 George Perry, Suite i
El Paso, Texas 79906
Website: http://www.elpasotexas.gov/ftz/

Quality of Life Services


Museums & Cultural Affairs

The mission of the Museums and Cultural Affairs Department (MCAD) is to assist in developing a world-class arts community in El Paso, Texas. To accomplish this goal the MCAD has established The Museums Division comprised of the El Paso Museum of Art, the El Paso Museum of Archaeology and the El Paso Museum of History each dedicated to providing exhibitions and educational activities that recognize the region's multi-cultural heritage and contributors. The Cultural Affairs Division implements funding programs, public art programs, cultural tourism initiatives and performing/visual arts events that provide a variety of opportunities to engage in arts and cultural activities that enliven and celebrate the City of El Paso and the region
Director: Yolanda Alameda
Phone: (915) 541-4481
Fax: (915)541-4902
Visit or Mail Us At: 2 Civic Center Plaza
6th Floor
El Paso, TX 79901
Website: Museums and Cultural Affairs: http://www.elpasotexas.gov/mcad/

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Community & Human Development

The Department of Community and Human Development (DCHD)  works to serve as a catalyst for community partnerships, collaborations and change that will improve the lives for low and moderate income persons in the El Paso community.
Director: William Lilly, Director
Phone: (915) 541-4643
Fax: (915) 541-4370
Visit or Visit or Mail Us At: 2 Civic Center Plaza
8th Floor
El Paso, TX 79901
Website: http://www.elpasotexas.gov/commdev/

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Convention & Visitors Bureau

The El Paso Convention & Performing Arts Center markets and operates all of the city-owned performing arts venues and event facilities and aggressively works toward optimizing the awareness and attendance in all of the facilities.
General Manger: Bill Blaziek
Phone: (915) 534-0601
Fax: (915) 534-0687
Visit or Visit or Mail Us At: One Civic Center Plaza
El Paso, TX 79901
Website: http://www.elpasocvb.com/

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Library

The El Paso Public Library (EPPL) was established in 1894 making it the very first public library established in Texas.  Today, our library system continues to provide local residents state of the art facilities and resources for literacy, information technology and lifelong learning.
director: Carol Brey-Casiano
Phone: (915) 543-5413
Fax:  
Visit or Visit or Mail Us At: Main Library
501 N. Oregon
El Paso, TX 79901
Website: http://www.elpasotexas.gov/library/


Parks & Recreation

The El Paso Parks & Recreation Department's mission is to develop, preserve and maintain quality open space facilities and provide opportunities for structured and unstructured recreational and leisure-rime activities for all citizens of El Paso. The Department manages 175 parks, 15 recreation centers, 9 senior centers, 7 shelters, 9 indoor swimming pools and 5 outdoor pools.
Director: Nanette Smejkal
Phone: (915) 541-4331
Fax: (915) 541-4355
Visit or Visit or Mail Us At: 2 Civic Center Plaza
6th Floor
El Paso, TX 79901
Website: http://www.elpasotexas.gov/parks/

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Zoo

The El Paso Zoo is an eighteen-acre home to about 240 species of animals.  The zoo is dedicated to excellence in education, recreation,conservation and scientific study while brining nature's majesty and biodiversity into focus through meaningful exhibits and programs.
Director: Steve Marshall
Phone: 915-521-1850
Fax: 915-521-1857
Visit or Visit or Mail Us At:

4001 E. Paisano
El Paso, TX 79905-4223

Website: http://www.elpasozoo.org/index.htm

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Development & infrastructure Services


Development Services

Development Services is a multi-division team dedicated to streamlining and enhancing the development process. For the convenience of our customers, we bring together functions previously segregated in five city departments into ONE Development Team.
Director: R. Alan Shubert
Phone: (915) 541-4557
Fax: (915) 541-4815
Visit or Visit or Mail Us At: 2 Civic Center Plaza
5th Floor
El Paso, TX 79901
Website: http://www.elpasotexas.gov/development_services/


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Environment Services

Environmental Services protects the community's environment through the provision of weekly residential and commercial garbage collection, disposal services, recycling services for schools and commercial entities, recycling opportunities for residents through six Citizen Collections Stations (CCS), collection of household Hazardous Waste at the CCS and education and outreach programs.
Director: Ellen A. Smyth
Phone: (915) 621-6700
Fax: (915) 621-6711
Visit or Mail Us At: 7969 San Paulo
El Paso, TX 79907
Website: http://www.elpasotexas.gov/environmental_services/

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Engineering Services

The Engineering Services Department ensures that citizens' investments in public works, capital improvements and municipal infrastructure are effectively and efficiently managed. Engineering Services is also responsible for the designing and operation of the City's traffic system. The department's goal is to continually manage and improve the system so that it is sensitive to community concerns, minimizes conflicts among system users  and provides for the effective movement of vehicles and pedestrians.
Director: R. Alan Shubert
Phone: (915) 541-4428
Fax: (915) 541-4441
Visit or Mail Us At: 2 Civic Center Plaza
4th Floor
El Paso, TX 79901
Website: http://www.elpasotexas.gov/engineering/


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Streets

The Street Department and its dedicated employees are proud to support the Street Department's continuing mission to maintain the City's infrastructure "to allow safe transport of people, goods and services within and through the city limits."
Director: Daryl Cole
Phone: (915) 621-6750
Fax: (915) 621-6772
Visit or Mail Us At: 7969 San Paulo Dr.
El Paso, TX 79907
Website: http://www.elpasotexas.gov/streets/

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Financial & Administrative Services

Financial Services

The Financial Services Department consists of four core divisions. Responsibilities range from the procurement of supplies, material, equipment, construction and services for all City departments in accordance with State statues, City ordinances and proper purchasing procedures to the timely recording, classifying and reporting of all financial transactions of the the City.
Director: Carmen Arrieta-Candelaria
Phone: (915) 541-4435
Fax: (915) 541-4229
Visit or Mail Us At: 2 Civic Center Plaza, City Hall
7th Floor
El Paso, TX 79901
Website: http://www.elpasotexas.gov/financial_services/

General Services

General Services Department was created in 2005 as part of a reorganization of City government. The General Services Department has five major operating functions, including Building Maintenance; Copy Center Services, Fleet Services, Mail Distribution; and Utilities and Energy Management.
Director: Jeffrey Belles
Phone: (915) 621-6821
Fax: (915) 621-6818
Visit or Mail Us At: 1059 Lafayette
El Paso, TX 79907
Website: http://www.elpasotexas.gov/general_services/
Office of Accessibility and ADA
http://www.elpasotexas.gov/general_services/ADA.asp

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Human Resources

The Human Resources Department provides policy direction on management issues and administrative support to city departments. The department develops, implements and manages the recruitment and selection of permanent and temporary city employees, the city's job classification and compensation system, promotional and entry examinations, training programs for city employees, personnel records and Civil Service Commission inquiries and appeals.
Director: Linda Ball Thomas
Phone: (915) 541-4504
Job Line: (915) 541-4094
Fax: (915) 541-4220
Visit Us At: 2 Civic Center Plaza
3rd Floor
El Paso, TX 79901
Website: http://www.elpasotexas.gov/personnel/


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Information Technology

IT (Information Technology) encompasses all forms of technology used to create, store, exchange, and use information in its various forms (business data, voice conversations, still images, motion pictures, multimedia presentations, and other forms, including those not yet conceived). It's a convenient term for including both telephony and computer technology in the same word.

Director: Gerald Gordier
Phone: (915) 541-4288
Fax: (915) 541-4017
Visit or Mail Us At: 2 Civic Center Plaza
Basement
El Paso, TX 79901
Website: http://www.elpasotexas.gov/it/

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Office of Management and Budget

The budget and management staff of OMB develops and administers the budget process as a sound basis for planning, decision-making, and managing control of City resources for the Mayor, City Council, department heads, and the public. The staff continually analyzes the revenues, appropriations, expenses, and encumbrances of all departments to develop clear financial reporting mechanisms of the status of resources which are used as management tools for city officials in the City’s ongoing effort to provide the public with effective, efficient, and responsive municipal services.

Director: David Almonte
Phone: (915) 541-4777
Fax: (915) 541-4760
Visit or Mail Us At: 2 Civic Center Plaza
6th Floor
El Paso, TX 79901
Website: http://www.elpasotexas.gov/omb/

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Consolidated Tax Office

The Consolidated Tax Office levies and collects real and personal property taxes for 29 different taxing and special jurisdictions within the county of El Paso which includes the County of El Paso, 6 cities, 9 school districts, plus 13 Special districts. It is the only municipal office responsible for the billing and collection of property taxes for a County as well.

Director: Juan Sandoval
Phone: (915) 541-4054
Fax: (915) 541-4116
Visit Us At: 2 Civic Center Plaza
1st Floor
El Paso, TX 79901
Mail Us At: Tax Assessor/Collector
P.O. Box 2992
El Paso, TX 79999-2992
Website: http://www.elpasotexas.gov/tax_office/
 


  

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