The City Manager's Office is charged with the professional executive oversight of the local municipality.
Tommy Gonzalez is the City Manager of El Paso, Texas, a position to which he was appointed in June 2014. El Paso is currently the 19th largest city in the United States and is part of the combined international metropolitan area of El Paso-Juarez-Las Cruces, with over 2.7 million people.
Mr. Gonzalez is a results-oriented, strategic leader with over 25 years of management experience in both the public and private sector. He has extensive experience in quality and performance excellence initiatives and serves as an expert resource on transformational change within organizations.
Prior to working in El Paso, Mr. Gonzalez served as the City Manager for the City of Irving, Texas. Under his leadership, Irving became the first city to adopt the use of Lean Six Sigma to identify systems and process improvements that ultimately saved the city more than $74 million and 50,000 hours in productivity. With his expertise in performance excellence, Mr. Gonzalez led his team in making history as the first municipality to win the Texas Award for Performance Excellence from the Texas Quality Foundation. Following this success, the city was named a 2012 recipient of the highly prestigious Malcolm Baldrige National Quality Award, the nation’s highest Presidential honor for performance excellence. Irving is only the second municipality to achieve this distinction in the awards 27-year history.
Mr. Gonzalez speaks regularly to national and international public and private sector groups on best practices that can help organizations become more efficient and provide more customer-centric service. He recently delivered the keynote address to a conference of all City Mayors in Puerto Rico, speaking on increased efficiencies and transformational change in city government. He has also consulted with the Central Intelligence Agency (CIA) and made presentations at dozens of state-based and international performance excellence conferences and seminars.
He has had a distinguished military career, retiring as a Lieutenant Colonel after serving in the U.S. Army for 22 years. Mr. Gonzalez holds a Masters of Public Administration degree from Texas Tech University in Lubbock, Texas, and a Bachelor of Science degree from Eastern New Mexico University in Portales, New Mexico. He is a certified Lean Six Sigma Black Belt from the University of Texas at Austin.