Police Department


ALL EPPD Public Records counters (including PDHQ) remain closed to public business until further notice. Any copies of Police reports must be requested and received by mail until restrictions due to the Coronavirus are lifted, or until operations during the COVID recovery enter a new phase.

Documents can be requested via the U.S. mail, or on the internet, using the Open Records request process on the City of El Paso website.

El Pasoans may call their nearest Police Regional Command Center to make a report of incidents or crimes that are not in progress at the time of the call, do not have evidence to be collected at the scene, or do not involve injuries.

The temporary hours of operation are: Monday through Friday 09:00am to 6:00pm. Callers should call again on another day should the call not be answered. Officers will take the information and file a Police Report based on information provided in the phone call, and provide a case number for the incident report.

Any copies of Police reports must be requested and received by mail until restrictions on movement due to the Coronavirus are lifted, and civilian staffing in facilities returns to previous levels.

Phone Numbers:

Requesting by US Mail

Send to El Paso Police Dept. Records Division, 911N. Raynor St., El Paso, TX 79903. Include your postal mailing (return) address. Allow 10 business days for a response. The fee for reports requested by mail is $1.50.

Costs and payment for reports and records


Please pay by cash, money order, or check. Send or to deliver to:

911 N. Raynor St.
El Paso, TX 79903

Make checks payable to: The City of El Paso

Helpful Links

Crime Reporting
Abandon Auto Reporting
Submit Subpoena
Inter-Agency Records Request