Before submitting an application, the Network Provider must submit all required documentation, such as:
- Insurance and bonds.
- Master License Agreement, if collocating on a municipally-owned pole. This agreement will be executed two weeks after the provider's signature is provided.
Non refundable application fees will be paid at the time of submittal through the Citizen Access Portal.
Note that when ready to issue, pro-rated rental rates will be due and may be paid through the Citizen Access Portal. These fees will be billed January 1 thereafter.
General Liability Insurance in the amount of $6,000,000 must be provided with the application. This amount breaks down to $1,000,000 plus $5,000,000 umbrella.
- The coverage must be on an “occurrence” basis and must include coverage for personal injury, contractual liability, premises liability, medical damages, underground, explosion, and collapse hazards.
- Each policy must include a cancellation provision in which the insurance company is required to notify the City in writing not fewer than thirty (30) days before canceling, failing to renew, or reducing policy limits.
- The Provider shall file with the City the required original Certificate of Insurance prior to any commencement of work. The Certificate shall sate the policy number; name of insurance company; name and address of the agent or authorized representative of the insurance company; name, address, and telephone number of insured; policy expiration date; and specific coverage amounts
- Proof of insurance must be provided prior to the effective date of any Permit issuance.
- The City must be named as additional insured on such certificate. If ownership changes, the City must be notified.
- All insurance must be current and up-to-date throughout the life of the permit.
A Performance Bond in the amount of at least $25,000 for each multiple of five (5) attachments, prorated based on the number of attachments, must be submitted to the City up to 30 days after permit issuance. This can be emailed to ROWPermits@elpasotexas.gov.
Additional information can be found in Article XII in Chapter 15.10 of the Municipal Code.
Small Cell Policy
The City may permit the installation of a new node support pole within residential districts when the following requirements below are met:
- The street in which the new node support pole is located is classified as a collector or higher within the City’s adopted thoroughfare plan.
- The new node support pole is located on the side or rear of the residential property, except when the property is located within multi-family district and classified as a multi-family use. New node support poles shall not be placed where single-family residential lots front onto the right-of-way in which are they are placed.
After the Small Cell Wireless Facility Permit has been reviewed, additional permitting may be required.
NOTE: Providers will not be able to move forward in the process until the small cell permit is issued.
Based on review comments that will be provided to the applicant, applicants may be required to contact the Building Permit Division and Streets and Maintenance Department to finalize the permitting process.
Note that an inspection with the Building Permit Division must be scheduled after installation to finalize the process.
Streets and Maintenance
Pavement Cut Program
Traffic Control Permit
Contact (915) 212-0151 for inspections and/or questions.
Contact the One Stop Shop for Building Permits and Inspections at (915) 212-0104 for inspections and/or questions
Links & Documents
Citizen Access Portal
Citizen Access Portal Guide
Master License Agreement
SB 1004 / Chapter 284
Checklist- Size and Location
Checklist- Submittal Documents
Supplemental Design Guidelines
Zoning Interactive Map
Proposed Sites Map
Network Provider Contact Information
Hours of Operation
Call Center Hours
Monday - Friday 7:00 a.m - 5:00 p.m.
Monday - Friday 8:00 a.m - 5:00 p.m.