Planning and Inspections

Telecommunication Facilities On ROW

Application Process  

Before submitting an application, the Network Provider must submit all required documentation, such as:


Non refundable application fees will be paid at the time of submittal through the Citizen Access Portal.
Note that when ready to issue, pro-rated rental rates will be due and may be paid through the Citizen Access Portal. These fees will be billed January 1 thereafter.


General Liability Insurance in the amount of $6,000,000 must be provided with the application. This amount breaks down to $1,000,000 plus $5,000,000 umbrella. 

Additional information can be found in Article XIII of Chapter 15.10 and Section 15.08.130(D) of the Municipal Code.


A Performance Bond in the amount of at least $25,000 for each multiple of five (5) attachments, prorated based on the number of attachments, must be submitted to the City up to 30 days after permit issuance. This can be emailed to

Additional information can be found in Article XII in Chapter 15.10 of the Municipal Code.

Small Cell Policy

The City may permit the installation of a new node support pole within residential districts when the following requirements below are met:

Additional Permits

After the Small Cell Wireless Facility Permit has been reviewed, additional permitting may be required.
NOTE: Providers will not be able to move forward in the process until the small cell permit is issued. 

Based on review comments that will be provided to the applicant, applicants may be required to contact the Building Permit Division and Streets and Maintenance Department to finalize the permitting process.

Note that an inspection with the Building Permit Division must be scheduled after installation to finalize the process.

Streets and Maintenance

Pavement Cut Program

Traffic Control Permit

Contact (915) 212-0151 for inspections and/or questions.

Building Permits

Contact the One Stop Shop for Building Permits and Inspections at (915) 212-0104 for inspections and/or questions


Plan El Paso

Links & Documents

Citizen Access Portal
Citizen Access Portal Guide
Master License Agreement
SB 1004 / Chapter 284 
Chapter 15.10
Checklist- Size and Location
Checklist- Submittal Documents
Supplemental Design Guidelines
Zoning Interactive Map
Proposed Sites Map
Network Provider Contact Information

Contact Us

One Stop Shop
811 Texas Ave.
El Paso, Texas 79901
Get Directions

Phone: (915) 212-0104
Fax: (915) 212-0105


Hours of Operation

Call Center Hours
  Monday - Friday 7:00 a.m - 5:00 p.m.

Lobby Hours
  Monday - Friday 8:00 a.m - 5:00 p.m.