Need More Information?
The release of new maps often results in many questions. Here are some potential resources for more information:
How Do I Find My Property on the Existing or New Preliminary Flood Maps?
Current and preliminary flood maps can be found using the El Paso Map Change Viewer. Easy-to-follow instructions for using the viewer can be found here, and detailed instructions can be found in the El Paso Map Change Viewer Fact Sheet.
How Do the Preliminary Flood Maps Affect New Construction?
For unincorporated El Paso County, contact the Planning and Development Department at (915) 546-2015. For the City of El Paso, contact the Building and Development Permitting Division at (915) 212-1598 or contact:
- Javier Acosta, P.E., PTOE,
Engineering Division Manager & Floodplain Administrator
Phone number: (915) 212-1576
- You can also contact Mr. Oscar Villalobos
Phone number: (915) 212-1580
- Or Mr. Jose Unzueta
Phone number: (915) 212-1578
How Do the Preliminary Flood Maps Affect My Flood Insurance Requirement and Cost?
Contact your insurance agent and visit www.Floodsmart.gov/Flood-Map-Zone/Map-Changes. You can also review these fact sheets:
- Map Changes and Flood Insurance: What Property Owners Need to Know
- A Lower-Cost Flood Insurance Option for El Paso Property Owners Whose Buildings are Newly Identified to be in a High-Risk Area
How Do I Find Out More about Flood Insurance?
Contact your insurance agent and visit www.FloodSmart.gov. You can review the information in the following fact sheets:
- Why Do I Need Flood Insurance?
- Your Homeowners Insurance Does Not Cover Flooding
- Lower-Cost Flood Insurance: The Preferred Risk Policy
- NFIP Summary of Coverage
Another resource to answer questions about flood mapping and flood insurance requirements is the FEMA Map Information eXchange (FMIX) Customer Care Center. They can be reached at (877) FEMA MAP (1-877-336-2627) from 6:00 a.m. to 4:30 p.m. Mountain Time.
Attend An Open House
Choose the most convenient time for you to hear about the new flood maps, how they are different, how to identify your risk, and more:
Wednesday, December 16, 10–11:30 AM
Wednesday, December 16, 6–7:30 PM
Thursday, December 17, 6–7:30 PM
To listen by phone (toll-free), dial 888-475-4499. When prompted, enter in the Meeting ID (91327100032#) and then the Passcode (341063#).