Need More Information?
The release of new maps often results in many questions. Here are some potential resources for more information:
How Do I Find My Property on the Existing or New Preliminary Flood Maps?
Current and preliminary flood maps can be found using the El Paso Map Change Viewer. Easy-to-follow instructions for using the viewer can be found here, and detailed instructions can be found in the El Paso Map Change Viewer Fact Sheet. - (Spanish Version)
How Do the Preliminary Flood Maps Affect New Construction?
For unincorporated El Paso County, contact the Planning and Development Department at (915) 546-2015. For the City of El Paso, contact the Building and Development Permitting Division at (915) 212-1598 or contact:
- Javier Acosta, P.E., PTOE,
Engineering Division Manager & Floodplain Administrator
Email: acostaja@elpasotexas.gov
Phone number: (915) 212-1576 - You can also contact Mr. Oscar Villalobos
Email: villalobosox@elpasotexas.gov
Phone number: (915) 212-1580 - Or Mr. Jose Unzueta
Email: unzuetajx@elpasotexas.gov
Phone number: (915) 212-1578
How Do the Preliminary Flood Maps Affect My Flood Insurance Requirement and Cost?
Contact your insurance agent and visit www.Floodsmart.gov/Flood-Map-Zone/Map-Changes. You can also review these fact sheets:
- Map Changes and Flood Insurance: What Property Owners Need to Know
- A Lower-Cost Flood Insurance Option for El Paso Property Owners Whose Buildings are Newly Identified to be in a High-Risk Area - (Spanish Version)
How Do I Find Out More about Flood Insurance?
Contact your insurance agent and visit www.FloodSmart.gov. You can review the information in the following fact sheets:
- Why Do I Need Flood Insurance?
- Your Homeowners Insurance Does Not Cover Flooding
- Lower-Cost Flood Insurance: The Preferred Risk Policy
- NFIP Summary of Coverage
Another resource to answer questions about flood mapping and flood insurance requirements is the FEMA Map Information eXchange (FMIX) Customer Care Center. They can be reached at (877) FEMA MAP (1-877-336-2627) from 6:00 a.m. to 4:30 p.m. Mountain Time.
Open House Presentations
Missed the Virtual Flood Risk Open House? Click the links below to access the final presentations.
Virtual Flood Risk Open House Meeting Video
Virtual Flood Risk Open House Meeting Video - Spanish
For more information please call (915) 212-1578 or (915) 212-1580 Monday through Friday from 8:00 a.m. to 5:00 p.m. or email UnzuetaJX@elpasotexas.gov or VillalobosOX@elpasotexas.gov
Additional information is also available on the FEMA website at https://msc.fema.gov/fmcv.
For general questions about flood mapping and insurance contact the FEMA Mapping and Insurance eXchange (FMIX) Customer Care Center. They can be reached at (877) FEMA MAP (1-877-336-2627) from 6:00 a.m. to 5:00 p.m. MT.