Garbage Collection Rules (Do’s and Don’ts)

  • Gray bin must be placed on the curb after 6 p.m. the night before pickup.
  • Bag garbage to prevent spillage.
  • Do not overfill bin or place extra garbage on the side or on top of the container. A $5.00 fee will be charged if a solid waste driver has to pick up an overfilled gray bin or extra trash placed on top or next to the bin.
  • Do not place gray and blue bin too close to each other. Bins must be at least three (3) feet apart.
  • Both bins must be at least three (3) feet from utility poles, mail boxes, utility boxes and other public or private property, and five (5) feet from any vehicles.
  • Make sure the container lid is completely closed. Due to COVID-19, the solid waste driver will not pick up any extra trash placed next to the bin for pick up. Bulk and brush collection services are suspended until further notice.
  • Do not place yard waste in the gray container, unless it’s bagged.
  • Do not place televisions, computers, batteries or oil in the garbage bin or recycling bin. Dispose of these items at any of the City’s Citizen Collection Stations or the Greater El Paso Landfill.
  • Do not place dirt, rocks, concrete, asphalt or other construction debris in the gray or blue bins.

Missed Collections

  • Bins not placed on the curb on a schedule collection day can be picked up by calling (915) 212-6048. Same day service not guaranteed.
  • A $15 fee will be charged if a solid waste driver returns on the same day to empty a garbage bin.

When to place bins out for collection

Both gray and blue bins must be placed out for collection on your weekly pickup day no earlier than 6 p.m. the night before your scheduled collection day. On windy days, please make sure trash does not blow away, block traffic, or storm drains. Avoid setting blue bins out for collection if wind gusts exceed 40 mph or if temperatures dip below 20 degrees.

On your collection day, bins should be on the city right of way prior to 5 a.m. and back on your property by 7 p.m. 

Garbage and recycling bins should not be at the curb except for on your weekly pick up day.


Household Trash/Recycling Preparation

Household trash must be bagged and in your city-issued gray bin. Recyclables belong in the blue bin and should not be bagged. Please do not overfill your containers, the lids should close completely. Extra household garbage that does not fit inside the bin with lid completely closed will result in an extra collection fee. Special collections are available at an extra charge for items that do not fit inside the bins.


How to Avoid Common Container Violations

Every solid waste customer can do their part to keep trash and recycling collections running smoothly. The Collections Division recommends these tips to avoid common container violations:


  • Place gray and blue bins out with the opening of the lid facing the street.
  • Place gray and blue bins three (3) feet apart from each other.


  • Place gray and blue bins at least three (3) feet away from obstructions such as mailbox, cable box, telephone pole, signs and five (5) feet from parked vehicles.


  • Place only household garbage in the gray bin container. Yard waste, Construction debris and special collection items such as electronics or appliances are not allowed.


  • Place only the amount of garbage that fits in the container without causing it to overflow. The lid of the container must be closed completely.
  • Extra garbage placed on the side or top of the container will result in an extra fee. A $5.00 fee will be charged if a solid waste driver has to pick up extra household trash that does not fit in the gray bin with the lid closed.


  • Place only recyclables in the blue bin and do not bag them.


  • Solid waste drivers will not empty improperly placed containers or wait for customers to bring out their bins on their collection day.