Police Reports

 

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CALEA


 
Emergency   911

Non-
Emergency  832-4400

 

| GENERAL | ACCIDENT REPORTS | POLICE REPORTS | BACKGROUND & HISTORY | OPEN RECORDS |

 
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  GENERAL  
  Q: Are there charges for police reports?  
  A: Yes;
  • Accident reports cost $6.00, whether picked up or mailed.
  • Certifying the accident report costs $2.00.
  • A criminal history letter costs $6.00.  (Notarized - add another $6.00)
  • Criminal incident reports cost $0.10 per page if the requestor has the case number and if requested in person.
  • Criminal incident reports mailed cost $1.50.
  • Prices vary when no case number is presented and record research is required.
  • For additional information contact the Police Records Bureau at 564-7200.
 
        
  Q: Why is there a charge for reports?  
  A: The City of El Paso has established charges for crime reports to cover administrative processing.  The State of Texas establishes the fees for traffic accident reports  
       
  Q: Can I contact the Police Records Division and receive information about a report over the phone?  
  A: No.  All requests for reports must be made in person or in writing as detailed above.  
       
  Q: Can I have a copy of report sent to me by fax?  
  A: No.  
       

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  ACCIDENT REPORTS  
  Q: How can I get a copy of an accident report?  
  A: Accident reports may be obtained by two different methods:
  • Send a written request by mail.  Send a written request containing:
    • The El Paso Police case number (if known).
    • The name of a person involved in the accident.
    • The address or location of the accident.
    • The date the accident occurred.
    • A check or money order for $6.00 made payable to the City of El Paso.
    • A self-addressed envelope.
        
  • Request the report in person at one of the following locations:


Please note that the records facilities at Headquarters, Pebble Hills Regional Command and Mission Valley Regional Command are open Monday through Friday, 8:00 AM to 5:00 PM.  All facilities are closed on all city holidays. 

 
       
  Q: How soon after an accident will a report be available?  
  A: It generally takes between 3 and 5 working days for an accident report to become available to the public.  
       
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  POLICE REPORTS  
  Q: When I made a theft report, I did not exactly know how much property was stolen from me.  How would I update the report when I have a complete inventory of my loss?  
  A: For major cases, please contact the detective assigned to your case.  Minor reports may be updated by calling the Communications Division Report Expeditors at 832-4436.  
        
  Q: How can I obtain a complete copy of a case report?  
  A: You must submit a request through "Open Records."  For more information on Open Records requests, please contact the Police Records Bureau at 564-7200.  
       
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  POLICE RECORDS CHECKS/CRIMINAL HISTORIES  
  Q: I am applying for a job and the employer told me I must obtain a Police Records Check (Police Letter).  How to I get one?  
  A: You can request the report, in person, at one of the following locations:

You must complete a request form, have valid state or federal identification and pay a processing fee of $6.00.

If you desire to have a company or another person pick up your report, they must present a notarized waiver from you granting permission for this action.  They too must present valid identification at time of pick up.

 
       
  Q: How long does it take to process a Police Records Check?  
  A: At Police Headquarters, Pebble Hills Regional Command, and Northeast Regional Command the average processing time is 7 to 10 working days.  At Mission Valley Regional Command and Westside Regional Command the request may be processed while you wait as long as the record requested is not for a person who has a criminal arrest.   
        
 

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  TEXAS OPEN RECORDS REQUESTS  
  Q: Once I submit an Open Records request, how long will it take to process?  
  A: Your request will be processed promptly and you will be informed by telephone or by mail on the status of your request.  
       
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