How to File a Complaint

 

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CALEA


 
Emergency   911

Non-
Emergency  832-4400

| FILE A COMMENDATION ON-LINE | FILE A COMPLAINT ON-LINE |

Internal Affairs Division
2211 E. Missouri, Suite W-205
(915) 544-7633

Police officers are granted a public trust that requires that they consistently demonstrate the highest degree of integrity. With this in mind, The El Paso Police Department has established Codes of Conduct which set forth the standards requiring officers to maintain a high level of personal and official behavior in order to command the respect and confidence of the public.

When members of the public believe that a police officer with the El Paso Police Department has engaged in misconduct, to include a violation of racial profiling laws, they may report this misconduct at any Police Department facility or at the offices of the Internal Affairs Division located at 2211 E. Missouri, Suite W-205.

The function of the Internal Affairs Division of the El Paso Police Department is to investigate alleged violations of departmental policies and procedures by members of the Department. All investigators assigned to the Internal Affairs Division are members of the National Internal Affairs Investigators Association (N.I.A.I.A.).

This office conducts only Administrative investigations and any statement taken, or allegation made in this office will have no effect on any criminal proceedings pending against you. The complete investigation and final disposition of a case is all handled within the El Paso Police Department. All information obtained and found during the course of the investigation is kept confidential to the extent allowed by law. This office does not investigate criminal allegations. It normally takes the investigators approximately one-hundred and twenty (120) days to completely investigate each case.

After the case has been completed, it is forwarded to the Office of the Chief of Police for review and disposition. Once the final disposition is made on the case you will be notified, in writing. Every member of the El Paso Police Department has a right to appeal disciplinary action taken against him/her. You may be requested or subpoenaed to testify, in person, at a Disciplinary or Appeal Hearing. This appearance will not be mandatory, but may affect the outcome of the hearing.

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