To better serve our customers, the City’s One-Stop Shop consolidates the process of land development and permitting assistance into a single location.

The One-Stop Shop is the primary intake point for land development, building permitting and most business licensing applications. It is also a primary payment location for all building and over-the-counter construction permits, as well as most other City applications and licenses.

Representatives from the Planning and Inspections Department, as well as other City departments involved in the development process, are available at our information counters to answer questions and offer guidance and assistance during the design, review and inspection phases of the development process.

NOTE: Effective Monday, November 14, 2016, the hours of operation for the Health counter will change to Monday-Thursday 7:00 a.m. - 5:30 p.m. Health counter hours of operation for Friday are to remain the same from 8:00 a.m. - 12:00 p.m.

Contact Us

One Stop Shop
811 Texas Ave.
El Paso, Texas 79901
Get Directions

Phone: (915) 212-0104
Fax: (915) 212-0105

Hours of Operation:
Monday-Thursday, 7:00 a.m. - 6:00 p.m.
(Health counter open until 5:30 p.m.)
Friday, 8:00 a.m. - 12:00 p.m.