Frequently Asked Questions

 

HUMAN RESOURCES

 

Q: Can applications be submitted daily? Job Mailing List Subscribe Now!
A:
Applications are only accepted for current openings.  A list of current positions are available by calling our (24) twenty-four hour Job Line at (915) 541-4094 or by visiting the Human Resources employment section on our web page.  

Q: How do I apply for a position with the City of El Paso?
A: There are three steps listed on the Human Resources web page to apply for a position with the City.  Obtain application, submit application, and take an examination.

Q: Can applications be accepted by fax?
A:  We recommend that applications be delivered in person or mailed to our office.  Our address is Human Resources, 2 Civic Center Plaza – 3rd Floor, El Paso, Texas 79901-1196.  If you cannot deliver or mail your application to the Human Resource Department during the scheduled filing period and need to fax your application and documents we recommend you contact us prior to faxing your application to make certain your application, resume, and documents, are collected from the fax machine and properly sign-in. 

Q:  Can my application be used for another job opening?
A:  Applications for one position cannot be used for other job openings.

Q:  I have been disqualified.  Now what do I do? 
A:  Applicants who are disqualified from taking an examination may appeal to the Civil Service Commission.

Q:  What is the Civil Service Commission?
A:  The Civil Service Commission is a quasi-judicial board volunteering their time to ensure applicants and employees are treated fairly. For more information, visit Civil Service Commission web page

Q:  What is the appeal process?
A:  Applicants who are disqualified may appeal to the Civil Service Commission, but must do so within seven calendar days of the date of the disqualification.  Untimely appeals will not be accepted.  The Commission will hold regular meetings on the second and fourth Thursday of each month at 6:00 p.m. 

Q:  My application was disqualified for the position I was seeking.  I appealed that decision to Civil Service Commission and was later changed to qualified.  Does this mean that I am automatically qualified for future openings?
A:  Your successful appeal qualifies you only for the position for which you appealed.  Additional applications will be reviewed against posted qualifications to verify your eligibility at the time of application. 

Q: When will I be contacted?
A:
The Human Resources Department will review your job application and mail you a notice of qualification or disqualification with instructions.  If qualified, once testing is completed and the eligible list has been certified, a new notice with your grade and rank on the eligible list will be mailed to you.  The Human Resources Department will contact the top five candidates from the eligible list to set up an interview with the hiring department when vacancies occur.

Q:  How do I study for an examination?
A:  All tests are related to the position and examination topics come from knowledge, skills, and abilities required for the position.  We recommend that you review the knowledge, skills, and abilities posted on the job specification. 

Q: Do you conduct hiring interview on the spot?
A: The Human Resources Department recruits for available openings; however, the hiring department interviews and selects from the top five applicants on an eligible list.

Q: Do I need a resume, or may I attach my resume?
A:  Classified positions require an application.  Resumes can ONLY be substituted in lieu of BLOCK 9 of the application.  When a resume is submitted in lieu of BLOCK 9 it must contain all the information requested in that section of the application.

Q:  If I am interviewed for a position and not selected…will I be notified?
A:  Yes, you will be notified that you were not selected.

Q:  How long is an eligible list in effect?
A:  Normally, 6 months unless exhausted or extended by Civil Service Commission.

Q: Where will I work and where is the job located?
A:
The job location varies with the department.  There are multiple work locations within the City.

Q: What is the hourly wage or salary for this position?
A:
The pay range is listed on the job announcement.  Entry salary for new employees will normally be at the beginning of the salary range.  Salary for promotional employees will be set in accordance with Ordinance 8064 and 8065

Q: What are the minimum qualifications or requirements for this position?
A: The minimum qualifications and requirements for each position are listed on the job specification.

Q: What are the responsibilities of this job?
A:
Information regarding job responsibilities is listed on the job specification.

Q: How can I learn about current vacancies within the City?
A:
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