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How do I get a library/replacement card? |
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To get a library card simply come to any public library facility with a
picture I.D. and proof of residence. Usually a utility bill with your
home address will suffice as your proof of residence. If you have no
picture I.D. you will need two forms of I.D. and proof of residence.
Parent or guardian must accompany kids under 13. Military personnel and
their dependents may show their military ID when applying for a library card.
Replacement cards cost $1.15 for a child and $2.25 for an adult.
Find out more information about getting a
card.....
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I have a book that is 13 years overdue. Am I
in big trouble? |
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Although the public library does encourage and applaud conscientious
library users, we do understand problems may arise. Don’t worry; the
maximum fine we charge for an overdue item is $5.00. Come to your
nearest Branch library and speak to the manager about the situation and
while there, renew your library card!
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What are your hours of operation? |
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What do you charge for Internet use and
what do I need to get on-line? |
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There is no charge to use
the Internet. Internet users must sign in and provide their name and
address along with some form of I.D. Children 17 years old and younger
must have a signed parental permission form on file to use the Internet.
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Can I renew books over the phone? |
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Yes! Books may be renewed in
person, over the phone or on the Internet. All you need to do is provide
your library card number to the attendant, together with the item
barcodes.
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Do you have an online catalog/Website?
How can I use it? |
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Yes. The library’s online
catalog SOL (Services On-Line) is available by
clicking on the “Catalog
or My Account” on our website's menu. You can obtain a pin number only
by visiting your nearest library branch and presenting a valid library
card and picture I.D. The Library Web site also contains information
about library programs and services.
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Can I return materials to any location? |
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Yes! Please make sure to return
material by the due date to avoid late charges.
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Can I request books from outside of your
system? |
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EPPL’s Inter-Library Loan
(ILL) program allows system users to request items from throughout the
World. You can request books at any library facility, or call
543-5458 and ask for the ILL department when making such a request.
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How much does it cost to make
copies/prints? |
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Copies and prints cost 10
cents for black & white. 50 cents for color.
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Do you have old copies of the El Paso
Times and Herald Post? |
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Yes! They are located in the Periodicals Department at the Main
Library. Call 543-5433 for more information. You
can also search our
Newspaper
Headline and Obituary Database.
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What is the hiring/volunteer process? |
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All hiring procedures are handled through the
City of El Paso Human Resources Department. Information is available
by calling 541-4504. Volunteers should contact their nearest library
facility manager and inquire as to what their needs are and what forms
are necessary.
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Do you have ESL, GED or Citizenship
Classes? |
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Yes! EPPL provides classes and resources for personal improvement
that are available throughout the year. Call the literacy hotline at
543-5494 for information on classes
nearest you.
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How much are fines for late fees? |
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All over due items are charged at 15¢ per day beginning the day after
the item is due.
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What do I have to do to use your meeting
room? |
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All of EPPL’s meeting room
facilities are available for public use. The rooms must be reserved
ahead of time to insure availability. They are free of charge provided
the use is not for a business endeavor. A nominal business rate of
$20.50 per hour will apply for business users. Meeting room use is
subject to review by library administration. Please call the
library you are interested in for more information.
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How many items can I check-out? |
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You can check out |
How Many |
How Long |
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| Bestsellers |
No limit |
1 week |
| Books -
Fiction |
No limit
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3 weeks |
| Books -
Non-Fiction |
No limit
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3 weeks |
| Children’s easy books
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No limit
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3 weeks |
| Paperbacks
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No limit |
3 weeks |
| Magazines
(Branches only) |
No limit
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1 week |
Fotonovelas and revistas
(in any combination) |
15 |
1 week
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| Audio cassettes
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No limit
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3 weeks
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| Compact discs
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3 discs
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3 weeks
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| Kits |
No limit
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3 weeks
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| Pamphlets
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No limit
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3 weeks
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| Video Cassettes
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No limit
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1 week
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| DVDs |
3 |
1 week |
| Government
Documents |
No limit
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3 weeks |
| Reference books
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May not be checked out
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| Genealogy
Reference Books |
May not be checked out
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| All other materials
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As marked
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Does the library offer faxing services? |
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EPPL currently does not
offer faxing services.
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How can I get information on programs? |
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A calendar of events is available at all public library facilities
during normal working hours. Events are also available on the library's
website on the Upcoming Events page
and the
City of El Paso Event Calendar. Events are also listed on each
Library's webpage. Children's storytimes and programs are shown on
each library's page in the
Kids Zone.
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