Goal:
To regulate and control zoonotic diseases and protect animal welfare through enforcement of state and local ordinances.

Hours of Operation:
Animal Control Officers are now available to assist the public daily from 7:00 a.m. to 9:00 p.m. In addition, emergency services (injured animals and public safety issues, issues such as capturing biting, vicious, and diseased animals) are available after-hours between 9:00 p.m. and 7:00 a.m.

The Animal Shelter is open to the public Monday through Saturday from 10:30 a.m. to 6:00 p.m., and is closed on Sunday. The Customer Relations Clerks taking calls in the Shelter are available to help the public from 7:00 a.m. to 7:00 p.m.

Adoption hours are Monday and Wednesday through Saturday from 11:00 a.m. to 6:00 p.m. No adoptions are available on Sundays or Tuesdays.

Cat traps are available on Mondays starting at 10:30 a.m. on a first come first served basis and must be returned by Friday before 6:00 p.m.

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Adoption Hours:
Mon., Wed - Sat 11:00 A.M.-6:00 P.M.
Tue & Sun: Closed
Shelter Adoptions are handled on-site by New Hope Alliance. Many animals are rescued from the
shelter by local animal welfare organizations and may be adopted directly from their facilities.

The public can view lost animals and possible adoptions on a 24-7 schedule in the A, B, and C kennels which are located on the eastside of the main office area.

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Address:
5001 Fred Wilson Rd. El Paso, Texas 79906
Right across from Ft. Bliss Cemetery
Phone: (915) 842-1000

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Shelter Services


Activities:

Reclaim of Lost Animals:
10:30 A.M. - 6:00 P.M. Monday – Saturday

The public can view for lost animals and possible adoptions on a 24-7 schedule in the A, B, and C kennels which are located on the eastside of the main office area.

 

Low-cost spay/neuter services:

Available at the animal shelter by appointment, call (915) 999-2745 for more information.

 

Field Services

Each day field officers patrol the cities of El Paso, Anthony, Clint, Horizon, Socorro and Vinton. Officers are on duty from 7:30 A.M. to 9:30 P.M. daily with emergency services provided at other times by an on-call officer.

Field officers respond to the following service requests:

El Paso, Texas – The Pet Care-A-Van, a mobile surgical van providing free spay/neuter surgeries for pets, will continue to make its rounds in the community. It arrives at 5:30 a.m. at various locations throughout the community on designated days. (See calendar below for the schedule)

 

The service is offered by the City of El Paso Department of Public Health’s Animal Services Division, which is committed to promoting and protecting the health, safety and welfare of pets in El Paso. By having your dog or cat sterilized, you can help reduce the number of animals euthanized each year in our community.

 

More than 18,000 dogs and cats are euthanized in El Paso’s shelter each year due to irresponsible pet ownership and consequent pet overpopulation.

 

Citizens interested in having their pets sterilized through the Pet Care-A-Van program must arrive at the Pet Care-A-Van location as early as possible as animals are accepted for surgery on a first come first serve basis.

 

We ask that those with proof of low income eligibility (Medicare, WIC cards, Texas Lone Star cards, proof of residence at HUD residential complexes, etc) bring such verification to the Pet Care-A-Van as we are funded through a grant intended to target low income Texas residents. Please also bring a valid Texas ID or proof of Texas residence.

 

RESTRICTIONS AND DIRECTIONS

 

The number of surgeries that can be performed on the Pet Care-A-Van is limited and only the first 20-25 animals (depending on their size) will be considered for surgery. The order of the surgeries will be determined on a “first come-first served” basis. Because of the difficulty of performing hysterectomies to sterilize female animals, some veterinarians may limit these surgeries to ten per day. Likewise, crypt-orchid males (males with un-descended testicles) may not be performed at the van, as these, may need an animal hospital environment due to surgical risks. Due to the cramped quarters of the van animals larger than 65 pounds may not be seen. It is extremely difficult to maneuver an unconscious animal without risking injury.

 

Sterilization surgery is major surgery. The owner (s) of the pet should expect to leave the animal at the Pet Care-A-Van for a few hours. If you plan to spay or neuter your pet through this program, please follow these pre-surgery guidelines:

 

For more information about the Pet Care-A-Van program, call (915) 842-1000.