Public Safety Communicator Trainee

Candidate must have a High School diploma or GED, and two (2) years general work experience, one (1) year of which included public contact.

 

Licenses and Certificates: 

 

Successfully complete the American Heart Association Cardio-Pulmonary Resuscitation (CPR) Health Provider Course or equivalent and Basic First Aid, and Association of Public-Safety Communication Officials (APCO) Telecommunicator course, Texas Crime Information Center/National Crime Information Center (TCIC/NCIC) certification and APCO Emergency Medical Dispatcher (EMD) course. Certification by the Texas Law Enforcement Telecommunication System/National Law Enforcement System (TLETS/NLETS). Must obtain all licenses and certifications within  six (6) months of time of appointment.

 

Texas Commission on Law Enforcement Education and Standards (TCLEOSE) within one (1) year of appointment.

 

All licenses and certificates must be maintained during course of employment, to include Department and Division requirements for continuing education credits. 

   

Promotion: Upon successful completion of the six (6) months training program, the trainee will be promoted to Public Safety Communicator.

 

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Note: Applicants who pass the written examination will be invited to take the Spanish proficiency component. In order to be placed on the eligible list, applicants must pass all components of the examination.

 

Candidate must have the ability to type at the rate of 35 net words per minute at time of application. Typing credentials will be accepted from the School Districts, International Business College, University of Texas at El Paso, El Paso Community College, and the Texas Workforce Commission. Documentation must be on company letterhead, state gross words per minute, net words per minute, and number of errors. For your convenience, the Human Resources Department at City Hall (3^rd floor) offers typing exams Monday-Friday between 9:00 a.m. and 4:00 p.m. Valid Typing Certificate must be earned within the last two years and submitted with the application.

 

Note: Applicants may also hand carry their typing certificate to Fire Headquarters, 8600 Montana Avenue, Monday – Friday, 8:00 a.m. – 5:00 p.m.

 

To learn more about the City's typing examination click here. 

 

Note: Applicants who are current City employees, who are employed in a position which requires typing of a minimum of thirty-five (35) words per minute or more, need not attach a typing certificate. 

 

 

For more information Contact Us.