Deputy City Manager Public Safety & Support Services
Ms. Mack came to El Paso as the Public Library (EPPL) Director in January of 2011. During her tenure, she has been able to increase hours of operation at the branches by making more efficient use of staff thus giving the public greater access to Library service. She has also standardized hours of operation as well as programs so that the public can expect comparable service at all facilities. She recently initiated a new program called El Paso Ready to Read for children 0-5 which is designed to help parents obtain the resources and skills they need to get their children ready to succeed in school. Under her leadership, the Library was recently recognized as being one of the top 10 libraries for children in the US by the online publication Liveability.com.
Ms. Mack began her library career at Brooklyn Public Library (BPL) in 1996 as a librarian at BPL’s Crown Heights branch. In 2007, she became the first African-American to become the head of a major public library system in New York State. As executive director of the Brooklyn Public Library, Ms. Mack oversaw BPL’s 60 libraries serving the 2.5 million people of Brooklyn. Prior to her appointment, she led the library system as interim executive director and chief of staff.
During her three-year tenure at BPL, Ms. Mack introduced numerous initiatives to usher BPL into the 21st century, including completion of Brooklyn’s newest cultural destination, the Dweck Center for Contemporary Culture; the opening of BPL’s new African-American Heritage Center, since named in her honor; and the launching of a partnership with global delivery company UPS to modernize the daily transport of thousands of library materials between BPL’s 60 locations and the hands of the organization’s customers. Ms. Mack served on the board of directors for the Brooklyn Chamber of Commerce and was a member of the New York State Regents Advisory Council on Libraries. In 2008 she was named one of Crain’s New York Business 40 Under 40 leaders in the business world.
Ms. Mack received a Bachelor of Science degree in history and African-American studies from the State University of New York College at Brockport, and a Master’s in Africana Studies and a Master’s of Library Science from the University at Albany.
Executive Leadership Team
El Paso Fire Department
El Paso Police Department
Office of Management & Budget
Performance Office: (Customer Surveys, Lean Six Sigma, Organizational Performance Excellence, Strategic Planning)