El Paso Water Utilities (Public Service Board)
The Public Service Board was established May 22, 1952, by City Ordinance No. 752 to completely manage and operate the water and wastewater system for the City of El Paso. The five-member board of trustees which make up the Public Service Board consists of the Mayor of the City of El Paso and four residents of El Paso County, Texas, who are appointed by the City Council for four year staggered terms.

The following rates are effective with meter readings taken after February 29, 2008.

Monthly minimum charges for water service, based on size of meter with a 400 cubic feet (4CCF's) volume allowance:

Charges for water service are based on the customer's average winter consumption (AWC), which is the average of the amount of water used during the previous December, January, and February billings. (Customers who have not established an AWC are assigned an AWC based on meter size for their classification.) Up to 4 hundred cubic feet (CCF) are included in the minimum charge for residential customers.

Non residential customer rates to not include 400 cubic feet allotment in minimum monthly charges.

**Average Winter Consumption (AWC) is the average amount of water used during the most recent, December, January and February billing periods. Any Customer that at the time of service has not established an AWC will be assigned the class average AWC by meter size for their customer classification. Charges for services less than the normal 30 days reading cycle shall be calculated in the same manner as a full reading cycle.

Properties located outside the El Paso city limits are charged 1.15 times the rate for the same service to customers whose property is inside the city limits.

Water Supply Replacement Charge

A monthly water supply replacement charge shall be collected from the users of each and every service connected to the water system, including Local Government Turf Accounts and Very Large Water Users.

Water Bill Guarantee Deposit

A Guarantee Deposit shall be collected from all users of water lines and systems of the Utility as a condition of service at the time of the user's application for water service from the Utility as follows:

If the credit experience of a particular customer is unfavorable, the Utility management shall require a deposit in excess of the scheduled amount to be based on the total of the two highest monthly bills on record for the customer. The bill guarantee deposit will be applied against the last fill or its transferable. At termination of service, any excess deposit will be refunded. Guarantee deposits shall not earn interest and no customer shall be entitled to interest on the deposit.

Customer Account Set-Up Fee

All customers who initiate service with the El Paso Water Utilities Public Service Board, or who change the location for service, shall pay a Customer Account Fee of $20.00 for each transaction.

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