Animal Services Officer Receives National Certification

The Department of Public Health is committed to providing quality customer service by making necessary improvements to Animal Services (formerly Animal Control). In a continual effort to provide quality service for the El Paso community, Animal Services is proud to announce that Animal Control Shift Supervisor Hugo Navarro recently successfully completed a 3-week training to become a certified Animal Cruelty Investigator.

“To our knowledge, Mr. Navarro is the first animal control officer in El Paso to have taken and completed this training and certification. This is a tremendous step forward for Animal Services,” says Ray Sim, Deputy Director for Animal Services, a program of the City of El Paso Department of Public Health. “This certification enhances our ability to provide a higher level of service to the El Paso community and it is based on recognizable industry standards.”

The Animal Cruelty Investigator program is conducted by the Law Enforcement Training Institute at the University of Missouri and Code 3 Associates. It is designed for animal cruelty investigators at the federal, state, and local levels, humane society cruelty investigators, animal control officers, police officers and sheriff's deputies responsible for the investigation of animal cruelty complaints.

Deputy Director Sim recently reassigned Animal Services supervisory personnel and tasked Mr. Navarro, an Animal Control Supervisor with El Paso Animal Services for eight years, with the principal responsibility for supervising investigations and complaints involving animal cruelty, standards of care, and animal establishment inspections and permits