SUN METRO: Back to Basics Pays Off

Sun Metro has made significant strides to ensure the community receives an increasingly "safe, reliable, clean bus driven by a professional coach operator that practices excellent customer service".

Less than a year after the City of El Paso contracted First Transit to revamp the local bus system, the result is a major improvement in Sun Metro's service performance over last year's "summer melt down".

SUN METRO PERFORMANCE
Fiscal Year 2007 vs. Fiscal Year 2006
SUN METRO PERFORMANCE (See comparison chart of service missed- page 2)

SUN METRO PERFORMANCE

In FY 2007 Sun Metro increased its maintenance funding to $2.5 million and purchased high quality or OEM (Original Equipment Manufacturer) parts to make necessary repairs on older buses. On time preventative maintenance soared to 97% (2nd qtr 2007) from a low of 22.5% (3rd qtr 2006) resulting in: Sun Metro's Plans for FY 2008 include: Transit Effectiveness and Improved Customer Service