Development Services to go Paperless
Development Services to go Paperless The City Beat

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    Development Services to go Paperless

    Digital Information will now be available in Development Services Transactions

    As of Monday, May 1st the Building Permits & Inspections Division (BP&I) of Development Services initiated the first stage of becoming a paperless operation. All new issuances will now be digitally captured to provide faster and more efficient documenting capabilities. Customers of BPI in need of scanned official documents will be able to attain copies quicker or can be emailed upon request. This process will assist the department in supplying information in a timely and efficient manner. Information now instantaneously available includes:

    • Permits
    • Licenses
    • Blue Prints / Plans
    • Contractor Information, Bond and Insurance
    On December 31, 2005 the newly structured Development Services Department opened its doors to a one-stop-shop on the fifth floor, consolidating Building Permits & Inspections, Planning and a portion of the Engineering Department into a single department in an effort to revitalize customer service in these areas. The scanning process in Stage 1 of this initiative is another component of the Department's commitment of streamlining productivity while providing increased customer service. Procedures in place to become a completely paperless department include:
    • Stage 1- All new issuances are instantly scanned into the new database for internal and public review upon request
    • Stage 2- All historical data starting in 1971 will be scanned and included in the database for documentation
    • Stage 3- Permit related Online research capabilities for information retrieval will be available to the public
    Inclusively, the project will save an extensive amount of paper resources upon completion, providing an additional environmental and cost incentive throughout its implementation.

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