Texas Transit Association Awards Sun Metro 2008 Outstanding Metropolitan System

Texas Transit Association Awards Sun Metro 2008 Outstanding Metropolitan SystemOn October 29th, 2006, the City of El Paso contracted First Transit to manage the city-owned mass transit department, located in El Paso, Texas. New management took key steps to modernize the system, quickly excelling in its performance-based, environmental and community-focused initiatives; all the while sustaining a flat operating budget for Fiscal Year 2008. Sun Metro refocused its priorities on ensuring the basics of transit:

“To provide a safe, reliable, clean bus driven by a professional coach operator that practices excellent customer service”.

In its first year under new management, Sun Metro’s customer-focused vision helped reclaim the public’s confidence in public transportation, leading to a 7.8% ridership increase. Improvements were due to increased bus reliability, successful cost control measures and the reallocation of funds to allow for system-wide improvement endeavors. The system achieved great performance-based successes driven by a 12% increase in on-time performance, a 72% decrease in missed service and an over 20% reduction in road calls (fixed-route).

Reinventing Transit
Sun Metro has proudly served El Pasoans for over 20 years, accommodating the wide-ranging transit needs of a growing community, linking individuals from two countries and three states with Job Express, fixed route and paratransit services. Today, Sun Metro is resurging with new opportunities and exciting plans that will further evolve local mass transit into a first-rate system; a key component of a lively, economically prosperous and culture-rich border metropolis.

Sun Metro reprogrammed Capital Improvement Projects (CIP) to reflect highest priority on bus acquisition to ensure the basics of transit. Prestigious TTA Award and TML-IRP Recognition PDF GRAPHIC BREAKDOWN – SUN METRO STATS

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