New Queues Now at the One Stop Shop!
New Queues Now at the One Stop Shop! The City Beat
      
Homepage

Current Articles
 
  • Homepage 04/27/2007

  • Major Issues

  • Public Safety & Health

  • Development & Infrastructure

  • Transportation

  • Quality of Life


  • Upcoming Meetings/Events

    Newsletter Archive
    Contact Us

     

    New Queues Now at the One Stop Shop!

    In an ongoing effort to maximize customer service operations at the One Stop Shop, the Development Services Department now features a queuing system providing an added convenience to customers. The newly implemented Automated Customer Flow Management System provides customers visiting the 5th floor of City Hall an enhanced process for any business transaction they request and expedited customer response times. The system highlights the following features:

    • Each customer given a number to track their transaction
    • Allows department to capture customer arrival, wait time and queue status in each division of the department
    • Bilingual visual and audio utilized to queue customer
    The "Q-Flow" system also provides advanced administrative reporting capabilities facilitating the ongoing customer service initiatives set by the newly consolidated department.

    For more information or questions on the services available at the One Stop Shop, please call 541-4600.

    Print VersionPrint Version



    Newsletter produced by the City Communications & Public Affairs Office.
    If you would like to subscribe to receive the Community Newsletter,
    send an email to communitynewsletter@elpasotexas.gov, with your name and email address.






     

    | Disclaimer | Accessibility | Privacy Policy | Security Policy | Link Policy |
    | Tools | Contact Us | Directions to City Hall | Employees | © City of El Paso | Webmail |

    THE CITY OF EL PASO, TEXAS Home Government Residents Business Visitors Departments Online Services Meetings Search THE CITY OF EL PASO, TEXAS - www.elpasotexas.gov